SHIPPING & RETURNS

Shipping Information

Due to cottage law restrictions in New York, currently, we are only shipping to New York state addresses.

Online orders can be placed 24 hours a day, 7 days a week. We process and ship packages within 2-4 business days Monday through Friday between 9:00 a.m. and 5:00 p.m. (EST), with the exception of major holidays. After shipping, your package should arrive to you within 1-7 days. Transit times vary based on your  location, inclement weather, and other factors beyond our control.

Our online shopping cart captures the information exactly as you enter it, so please review your information carefully before completing your order as otherwise we can’t guarantee delivery.

Sorry, we cannot deliver to P.O. Boxes or A.P.O. and F.P.O. addresses. We'll gladly deliver to rural routes with complete addresses and telephone numbers.


SHIPPING RATES-

Shipping rates are calculated based on weight. We offer free shipping on orders above $45.

Return & Exchange Policy

All sales are final. We accept returns or exchanges for product damaged in transit or if the incorrect item was shipped to you.

To be eligible for a refund or exchange, you must first email within 25 days of the order date at masalabymanisha@gmail.com. Upon receipt of your email we will respond promptly and accordingly and make sure your replacement is sent out. If a replacement is not available, we will refund the full purchase price.

Your satisfaction is our number one priority. Please let us know how we are doing and how we can improve.